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unreliable connections,not prorating a bill because of failures,northland employees are programmed to say no technician will be available for at least 7 days, substandard employees.Employees return to the same line continuously to attempt to fix the problem.Having to...
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1.0
#1088395
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COMPLAINT July 18, 2017 On July 5th, I had a scheduled technician visit with Dave which I confirmed. Dave was to call 15 minutes ahead of visit, which he did not. Dave was present at my front door when my neighbor discovered him. I told him my internet was very...
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1.8
Highlands, North Carolina
I didn't like
  • As stated in my comments
#1076574
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Where I live, Rutherford County NC, it seems the county has a contract not to allow any other cable service here. [how ATT got in, not sure] We dropped the cable tv, switched to Kodi [its free] and just upped our internet speed. Within the last 6 months I have called...
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#1057815
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Northland Communications - Your DSL SUCKS

Northland Communications
#1101630
Almost any time and on every day, your internet connection sucks. Video? Forget it. Any other page? Well, one would think the data was coming in via pony express. {{Redacted}}
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Northland Communications - Internet down AGAIN!

Northland Communications
#1043016
1.0
Details
Came home to no internet service AGAIN! Happens ALL the time!
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Northland Communications High-speed Internet Review

Northland Communications
#968625
1.0
Details
Completely unreliable Internet service from Northland for more than 5 years. Owners should refund all customer payments and close their doors in shame.
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
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Website

Short Review on October 26, 2016

Northland Communications
#943493
1.0
Details
Northlsnf hss got to b the worst in the eorld and it is not fast i tried yo play music from.u tube snd it yook 25 minuyed tonfinslly get through 1 song complest esist of money rsthetnjust hsbe netflic or s move not even 1 star snd cable sll over my.ysrd dsid 2 months ago thay eould come bsck.later well not yot.sonif you wsnt to b upsetnsll time smd super dloe or mo.wifi get dish or ditect tv.
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I've had to deal with Northland for 3 years now, and I've been made aware of an extremely serious issue with their business practice that needs to be known to anyone who thinks of dealing with this abyssal business. So for 3 years I've been paying $89 per month for 24...
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1.2
I didn't like
  • Unreliable internet connection
  • Service
  • Unreliable internet service and local office customer service
#1004035
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Horrible customer service! Continued problems with internet service. Service tech appointments are at least two weeks out. One technician (by phone) easily fixed the problem, but when it happened again the next week the new technician said that since it was my own...
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1.0
#1003100
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as a customer I've had ongoing issues since day 1, with unreliable speeds, packet loss, and each time the techs come out they tell me to spend money to upgrade my equipment, stupidly I did new computer, new router, new wireless adapters, 4 so far, the last internal and...
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#998547
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Repeatedly technicians have come to service calls (2-3 times monthly) since Northland internet service for over 3 yrs. Since May 2016 there is nothing consistant with internet connection. Each technician has said problems on main lines and will sweep lines. "Low SNR"...
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1.6
Rutherfordton, North Carolina
I didn't like
  • Unreliable internet service and local office customer service
  • Unreliable internet connection
#934111
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My husbamd and I have had issues with Northland for a couple of months now. It always seems like the internet is down every night and we are basically paying for internet what so ever. We called for a tech to come out he knocked on the door stood on the porch and said...
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#925126
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I have Northland in Horseshoe Bay Texas for my phone, television, and Internet. This is our vacation home. In June we noticed we did not have security cameras so we called our neighbor and he said his Northland was down also. We got to our house on July 7 and called...
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1.8
#900030
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Worst Internet experience of my life. Coming back from college in another fairly small community i was prepared for less convenience. I can bearly stream a video with a full package wifi plan. I can have all devices off and unplugged and the wifi goes out at the drop...
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Yreka, California
#741243
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