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Horrible customer service! Continued problems with internet service. Service tech appointments are at least two weeks out. One technician (by phone) easily fixed the problem, but when it happened again the next week the new technician said that since it was my own...
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1.0
#1003100
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as a customer I've had ongoing issues since day 1, with unreliable speeds, packet loss, and each time the techs come out they tell me to spend money to upgrade my equipment, stupidly I did new computer, new router, new wireless adapters, 4 so far, the last internal and...
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#998547
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Northland Communications High-Speed Internet Review

Completely unreliable Internet service from Northland for more than 5 years. Owners should refund all customer payments and close their doors in shame.
1.0
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#968625
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Short Review on October 26, 2016

Northlsnf hss got to b the worst in the eorld and it is not fast i tried yo play music from.u tube snd it yook 25 minuyed tonfinslly get through 1 song complest esist of money rsthetnjust hsbe netflic or s move not even 1 star snd cable sll over my.ysrd dsid 2 months ago thay eould come bsck.later well not yot.sonif you wsnt to b upsetnsll time smd super dloe or mo.wifi get dish or ditect tv.
1.0
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Lamesa, Texas
#943493
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Repeatedly technicians have come to service calls (2-3 times monthly) since Northland internet service for over 3 yrs. Since May 2016 there is nothing consistant with internet connection. Each technician has said problems on main lines and will sweep lines. "Low SNR"...
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1.6
Rutherfordton, North Carolina
I didn't like
  • Unreliable internet service and local office customer service
  • Unreliable internet connection
#934111
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My husbamd and I have had issues with Northland for a couple of months now. It always seems like the internet is down every night and we are basically paying for internet what so ever. We called for a tech to come out he knocked on the door stood on the porch and said...
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#925126
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Northland Communications Tv Service Review

Northland have channels that never come in and they really need to fix that because it's VERY irritating when the tv stays completely black through the majority of the show.
1.0
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#923958
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I have Northland in Horseshoe Bay Texas for my phone, television, and Internet. This is our vacation home. In June we noticed we did not have security cameras so we called our neighbor and he said his Northland was down also. We got to our house on July 7 and called...
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1.8
#900030
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Northland Communications Internet Service Review

They suck! It's expensive! Customer service sucks! They keep hanging up on me. It's NOT high speed, not even close! Dial up would be faster. Can't watch any streaming at all. And they don't care at all to find a resolve. I hate them! Wish this town had a better option. Have to go to the library to get any work done. *pissed*
1.5
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#895740
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Northland Communications Internet Service Review

DO NOT GET THEM! Worst Internet service in my life. Every single day, I try to play my PS4, and after about 30 minutes, on my system I keep getting the message "CONNECTION INTERRUPTED". I reset the router, works fine for another 5 minutes, same thing happens again.
2.5
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Website
#884810
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