Product: Northland Communications Internet Service Clear all filters (13 of 13 reviews match)
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COMPLAINT July 18, 2017 On July 5th, I had a scheduled technician visit with Dave which I confirmed.Dave was to call 15 minutes ahead of visit, which he did not. Dave was present at my front door when my neighbor discovered him. I told him my internet was very...
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1.8
Northland Communications Highlands, North Carolina
Product
Northland Communications Internet Service
I didn't like
  • As stated in my comments
#1076574
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Where I live, Rutherford County NC, it seems the county has a contract not to allow any other cable service here.[how ATT got in, not sure] We dropped the cable tv, switched to Kodi [its free] and just upped our internet speed. Within the last 6 months I have called...
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Northland Communications Internet Service
#1057815
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I've had to deal with Northland for 3 years now, and I've been made aware of an extremely serious issue with their business practice that needs to be known to anyone who thinks of dealing with this abyssal business.So for 3 years I've been paying $89 per month for 24...
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1.2
Product
Northland Communications Internet Service
I didn't like
  • Unreliable internet service and local office customer service
  • Service
  • Unreliable internet connection
#1004035
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as a customer I've had ongoing issues since day 1, with unreliable speeds, packet loss, and each time the techs come out they tell me to spend money to upgrade my equipment, stupidly I did new computer, new router, new wireless adapters, 4 so far, the last internal and...
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Northland Communications Internet Service
#998547
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Repeatedly technicians have come to service calls (2-3 times monthly) since Northland internet service for over 3 yrs.Since May 2016 there is nothing consistant with internet connection. Each technician has said problems on main lines and will sweep lines. "Low SNR"...
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1.6
Northland Communications Rutherfordton, North Carolina
Product
Northland Communications Internet Service
I didn't like
  • Unreliable internet service and local office customer service
  • Unreliable internet connection
#934111
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My husbamd and I have had issues with Northland for a couple of months now.It always seems like the internet is down every night and we are basically paying for internet what so ever. We called for a tech to come out he knocked on the door stood on the porch and said...
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Northland Communications Internet Service
#925126
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I have Northland in Horseshoe Bay Texas for my phone, television, and Internet.This is our vacation home. In June we noticed we did not have security cameras so we called our neighbor and he said his Northland was down also. We got to our house on July 7 and called...
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1.8
Product
Northland Communications Internet Service
#900030
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Worst Internet experience of my life. Coming back from college in another fairly small community i was prepared for less convenience. I can bearly stream a video with a full package wifi plan. I can have all devices off and unplugged and the wifi goes out at the drop...
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Northland Communications Yreka, California
Product
Northland Communications Internet Service
#741243
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Every evening my service drops to below 1mbs and doesn't rise consistently above that until the early morning. I've spent a week speaking to numerous support reps, each one completely unhelpful. I was told a tech would call me working 1 business day to schedule a time...
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Anonymous
Anonymous

Ditto too all comments. Got same type service from them. Do not call been waiting for 6 hours for them. They have no respect at all. Do not call or let you know if or when the...

1.4
Northland Communications Forest City, North Carolina
Product
Northland Communications Internet Service
#687029
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I had my internet/cable installed last Friday. Once the big gutted, booze smelling redneck finally came to my door and installed I was content although it had taken 4 days for him to actually get out to my house... I guess working a GPS was a little above this mans IQ...
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Northland Communications Internet Service
#342060
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Northland Communications - Internet down AGAIN!

#1043016
1.0
Details
Came home to no internet service AGAIN! Happens ALL the time!
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Northland Communications Internet Service Review

#895740
1.5
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They suck! It's expensive! Customer service sucks! They keep hanging up on me. It's NOT high speed, not even close! Dial up would be faster. Can't watch any streaming at all. And they don't care at all to find a resolve. I hate them! Wish this town had a better option. Have to go to the library to get any work done. *pissed*
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Northland Communications Internet Service Review

#884810
2.5
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DO NOT GET THEM! Worst Internet service in my life. Every single day, I try to play my PS4, and after about 30 minutes, on my system I keep getting the message "CONNECTION INTERRUPTED". I reset the router, works fine for another 5 minutes, same thing happens again.
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