filters
State:
Show
City:
Show
Product:
Show
What this company does has to be illegal. They have mini monopolies set up in states. The area are small and between two or in the middle of a larger commication company. The charge a slightly higher rate but for much less. Then they don’t put any money into the area...
Read more
Company wrote 0 private or public responses to the review from Nov 12.
1.0
#1398817
Reply to reviews
Northland is the single most unreliable internet in South Carolina. If you can go anywhere else you should. Their service is slow to begin with and there’s an outage at least once a week.
Read more
Company wrote 0 public responses to the review from Aug 28.
Anonymous
long time dissatisfied cust

It's clear that the company doesn't care about all about the quality and reliability of their service and most certainly doesn't care about the customer. When you have issues ...

1.0
#1340795
Reply to reviews
This has been ongoing for a month now...installation technician one came out, said he could not install service because a new cable had to be buried. Technician two came, the supervisor, nonetheless said he would put in a service order and that it should be able to get...
Read more
Company wrote 0 private or public responses to the review from Aug 16.
1.0
I didn't like
  • There is no continuity of service
#1330975
Reply to reviews
This company has continued to declaine in the Clemson SC area. If they do not care about providing their customers with reliable service, timely repair service to existing customers, and act like they care about keeping reliable customers they really need to sell the...
Read more
Company wrote 0 private or public responses to the review from Aug 09.
1.0
#1325769
Reply to reviews
Northland Communications - Northland is terrible!
Northland Communications - Northland is terrible!
Only have internet a couple days a week, they always have something wrong! They won't give my account any credit and it's bs! I thought it would get better, but I was mistaken, they only have been getting worse! I just called fiber and they're hooking me up on Friday....
Read more
Company wrote 0 private or public responses to the review from Aug 01.
1.0
I didn't like
  • Unreliable internet service and local office customer service
#1318648
Reply to reviews
Show

Northland Communications - Internet out again

Internet went out Sunday July 29, can not get a technician out until August 8th. Internet in this area typically goes out once to twice or more per week. For price, the entire cable infrastructure should be updated.
Company wrote 0 private or public responses to the review from Jul 31.
2.3
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#1317314
Reply to reviews
Show

Northland Communications - Constantly having issue

About 5 times a month our internet wont work. We call and sit on hold forever and then they are suppose to call back which takes hours . After i finally speak with someone they say they will send a technician out which again takes about 2 weeks. Itll work then not again and we just keep going in circles. Wish we could get another provider.
Company wrote 0 private or public responses to the review from Jul 20.
1.1
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
#1308952
Reply to reviews
No internet since Tuesday, after need to go tot heir office to swap my modem still no internet, they said I need technical support because they cannot found my new modem and is none available for almost two weeks!!!
Read more
Company wrote 0 private or public responses to the review from Jul 19.
CurvedSriLankanElephant
CurvedSriLankanElephant

Same here . What area are you in? Its 2 weeks before they can come out and we already went through the same thing about 3 weeks ago. Several times a month ours doesn't work th...

#1307863
Reply to reviews
They sent me an upgrade offer, but when I called the female person that I spoke to put me on hold for 3 lengthy times, just to get information from her supervisor! She was being deceitful in telling me what my full bill would be if I upgraded! Your bill will be $XXX.xx...
Read more
Company wrote 0 private or public responses to the review from Jul 12.
Anonymous
Anon123

Corrupt shady isp is corrupt and shady.

1.6
#1301644
Reply to reviews
We have been paying $60 for internet. Dropped cable long ago because of poor cable and outrageous price. Kept internet hoping that it would be ok. Wrong! Our internet works approximately 60% of the time. We complain, they keep saying trying this and that. They send...
Read more
Company wrote 0 public responses to the review from Jun 19.
Anonymous
Anon

Worthless mook company. They keep *** with people assuming we can't do anything because of the power they have over something that can't be moderated or tracked properly. They...

#1283786
Reply to reviews