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Repeatedly technicians have come to service calls (2-3 times monthly) since Northland internet service for over 3 yrs. Since May 2016 there is nothing consistant with internet connection. Each technician has said problems on main lines and will sweep lines. "Low SNR"...
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1.6
Rutherfordton, North Carolina
I didn't like
  • Unreliable internet service and local office customer service
  • Unreliable internet connection
#934111
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My husbamd and I have had issues with Northland for a couple of months now. It always seems like the internet is down every night and we are basically paying for internet what so ever. We called for a tech to come out he knocked on the door stood on the porch and said...
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#925126
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Northland Communications Tv Service Review

Northland have channels that never come in and they really need to fix that because it's VERY irritating when the tv stays completely black through the majority of the show.
1.0
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#923958
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I have Northland in Horseshoe Bay Texas for my phone, television, and Internet. This is our vacation home. In June we noticed we did not have security cameras so we called our neighbor and he said his Northland was down also. We got to our house on July 7 and called...
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1.8
#900030
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Northland Communications Internet Service Review

They suck! It's expensive! Customer service sucks! They keep hanging up on me. It's NOT high speed, not even close! Dial up would be faster. Can't watch any streaming at all. And they don't care at all to find a resolve. I hate them! Wish this town had a better option. Have to go to the library to get any work done. *pissed*
1.5
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#895740
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Northland Communications Internet Service Review

DO NOT GET THEM! Worst Internet service in my life. Every single day, I try to play my PS4, and after about 30 minutes, on my system I keep getting the message "CONNECTION INTERRUPTED". I reset the router, works fine for another 5 minutes, same thing happens again.
2.5
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#884810
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Short Review on June 16, 2016

Bi-weekly connectivity issues that according to customer support is always the fault of devices. Very condesending reps who are not motivated to help. In this town you only have 2 choices for internet so they are not motivated to help. They know the customers will be devided between them. 1/4 star
1.4
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Diversity of Products or Services
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Style and Design
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#866851
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Worst Internet experience of my life. Coming back from college in another fairly small community i was prepared for less convenience. I can bearly stream a video with a full package wifi plan. I can have all devices off and unplugged and the wifi goes out at the drop...
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Yreka, California
#741243
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Every evening my service drops to below 1mbs and doesn't rise consistently above that until the early morning. I've spent a week speaking to numerous support reps, each one completely unhelpful. I was told a tech would call me working 1 business day to schedule a time...
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Anonymous
Anonymous

Ditto too all comments. Got same type service from them. Do not call been waiting for 6 hours for them. They have no respect at all. Do not call or let you know if or when the...

1.4
Forest City, North Carolina
#687029
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Have had internet problems for over a month now. Spoke to no fewer than 8 different associates. Was on hold for over 30 minutes at one point in time. Was assured I would get credit for my time lost. Got my bill today for the full amount and no one can explain to me why...
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1.0
I liked
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I didn't like
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#659931
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